Here at Just Deals we value our customers, we apologize if the item you received is defective. You must return the product within 21 days of delivery for a refund. After 21 days the warranty takes effect and you may only return for replacement either with us or the manufacturer (whoever holds the warranty.) If the defective item is out of stock the money will be refunded to you.

We will not accept returned merchandise without a Return Material Authorization (RMA) number. Returns received without authorization will not be processed for refund or exchange.

1. Create a Request for RMA by logging in to our RMA website. If you do not have an account yet, please click SIGNUP and provide accurate information such as name, shipping address and a valid email address.

2. Please provide a detailed description of the reason for returning the product.

3. We will review your request within 2 business days, do not send you item until you have received an RMA Number. You will receive a notification email when your RMA Request is approved. You can also log in to our system anytime to check the status of your request.

4. Upon receiving an RMA Number, login to our website to print your RMA form and packaging slip. Ship your item.

5. You can monitor the status of your return at any time by logging into our website.

Electronics items must be in factory sealed packaging to qualify. We can not accept it for return if the seal is broken.

An item must be returned in the original manufacturer packaging, so we recommend you keep your packaging for at least the first 90 days after purchase.

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